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Welcome to our new website!

3 June 2024

We are thrilled to unveil our brand-new website, designed with you in mind! After months of hard work and dedication, we have created a platform that not only showcases our services and products but also provides a seamless and enjoyable user experience. Our new digital home reflects our commitment to occupational learning and customer satisfaction.

Why the Change?

25 years of Ouch

We are thrilled to celebrate the 25th anniversary of Ouch, a milestone that marks a quarter-century of dedication, innovation, and excellence in professional development. Over the past 25 years, we have supported tens of thousands of individuals and organisations to develop the skills and knowledge needed to thrive in an ever-evolving landscape. Our journey has been shaped by a commitment to quality education, a passion for growth, and a community of learners and instructors who inspire us daily. As we reflect on our achievements, we also look forward to the future with renewed enthusiasm, eager to continue our mission to provide exceptional value and service to our customers through practical and engaging learning and development programs. Thank you for being a part of our story, and here’s to many more years of success and learning together!

As we continue to grow and evolve, it’s essential that our digital presence reflects these changes. The new website is designed to enhance your interaction with our brand, making it easier for you to find the information you need, engage with our content, and connect with our team.

Ouch evolution

As part of our ongoing evolution, we have invested significant time, money, and effort into developing a more intuitive, effective, and efficient customer experience. We will not pretend that it’s been an easy journey, however, the Ouch team stuck to their task and ultimately delivered what we believe is a modern and seamless customer experience.

The first part of this process involved the development of a brand-new bespoke customer database. Working with a local software design company, Verstech Ltd, we have created an advanced database and interactive customer portal that provides a more efficient and personalised interaction between the Ouch and our clients. Our bespoke system allows customers to securely access their own portal, where they can view their training records, download previous certificates and generative staff training reports.

The second major part of our evolution was to create and launch our new website and monthly newsletter. Using local company, OtherHalf Digital to develop our new site, we couldn’t be happier with the outcome.

Website: What’s new?

1. Modern Design and Intuitive Navigation

Our website now boasts a sleek, modern design that is visually appealing and user-friendly. The intuitive navigation ensures that you can find the information you need quickly and effortlessly. Whether you’re on a desktop, tablet, or mobile device, our responsive design guarantees a flawless experience.

2. Comprehensive Product and Service Information

We’ve expanded our content to include detailed descriptions, high-quality images, and informative videos about our products and services. You can now explore our offerings in-depth and make informed decisions with ease.

3. Enhanced search functionality

Finding what you’re looking for has never been easier. Our enhanced search functionality allows you to quickly locate products, services, blog posts, and other content with just a few clicks.

4. User-friendly Blog

Stay updated with the latest industry trends, company news, and expert insights through our revamped blog. Whether you’re here to learn something new, stay informed, or simply enjoy a good read, our blog is designed to keep you connected and curious. Explore, share, and join the conversation today!

5. Customer Testimonials and Case Studies

We value our customers and believe in the power of their stories. Our new client stories section highlights real-life success stories and experiences, showcasing the impact of our solutions.

6. Improved Support and Contact Options

Have questions or need assistance? Our improved support and contact options ensure you can easily reach us. From email support to an extensive FAQ section, we’re here to help you every step of the way.

7. Requalification Checker tool

Keep your qualifications and certifications up-to-date effortlessly with our Requalification Checker tool. Simply select the course you have previously completed to see which course you need to take to renew your certificate.

8. Friends of Ouch

We take pride in showcasing organisations that we believe share a commitment to the business and local community. You can explore the profiles to discover companies that are leading the way in various industries. From charities to organisations that can benefit your business, we’re excited to promote these outstanding companies.

9. Ultimate Guides and Resources

Are you tired of searching for reliable information on health and safety, only to find scattered pieces that never quite fit together? Look no further. Our ultimate guides are here to provide you with everything you need to know, all in one place. We also have downloadable posters for you to use in your workplace.

10. Updated Quizzes

Come and try our interactive quiz section, where learning meets fun! Whether you’re looking to test your knowledge, challenge your friends, or simply enjoy some brain-teasing entertainment, our range of health, safety, and wellbeing quizzes has something for everyone.

11. Digital integration between website and customer portal

Having launched our new database, we felt it was important to create a link from the new website to our customer portal. This allows our customers to conveniently transition between browsing, booking, and after-sales support.

Get Involved!

We invite you to explore our new website and experience the changes firsthand. Your feedback is invaluable to us, so please take a moment to share your thoughts. What do you love about the new site? Is there anything you’d like to see improved? Your insights will help us continue to enhance our digital presence.

Stay Connected

To stay updated with the latest news, updates, and exclusive offers, be sure to subscribe to our newsletter and follow us on social media. We have exciting plans for the future, and we can’t wait to share them with you!

Thank you for being a part of our journey. We look forward to continuing to serve you with excellence and innovation.

Explore the new site now at www.ouchlandd.co.uk

We look forward to seeing you soon! The Ouch Team