Overview
This short course is designed for people who work with the public as a service provider. It will enable them to establish professional boundaries thus protecting themselves, their company, and the client. It will give the service provider the confidence to create a professional boundary and ensure that the line is not crossed. This not only covers communication and confidentiality but also social media where there are hidden risks. This course builds upon recognised models of safeguarding, equality and diversity.
Who needs this qualification?
This qualification is designed for professionals who need to gain an understanding of the importance of setting and keeping appropriate professional boundaries.
Why is this training important?
Professionals in the workplace will be able to challenge and refresh their thinking in line with Company policies and procedures. You will learn to recognise when boundaries are being tested and select appropriate strategies to manage situations effectively.
Course content
Learning outcomes
Upon completion of the course, leaners will be able to:
Do you have a larger group of learners that require training? Would you like us to deliver training at your premises?
We offer customised onsite and in-house training solutions directly to your organisation’s employees across the United Kingdom, making it convenient for you to upskill your workforce at a time and place that suits your business best.
If you are interested in finding out how we can help your training needs, please get in touch.
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