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Mental Health First Aid


Mental Health First Aid (MHFA) is a training course designed to provide individuals with the skills and knowledge needed to offer initial assistance to someone experiencing a mental health crisis or struggling with mental health issues. MHFA won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and even potentially stop a crisis from happening.

In the same way we would provide first aid to someone with a physical injury, a mental health first aider can offer the same initial support using the tools gained within the course.

The training is delivered by an experienced and qualified MHFA England instructor, using a combination of presentations, group discussions and workshop activities.

Who needs this qualification?

The Mental Health First Aid course is suitable for anyone who would like to learn more about mental health, some of the common mental health issues people may experience and support co-workers.

Why is this training important?

Mental health education empowers people to care for themselves and others by reducing stigma through understanding. Ouch hope to break down barriers to the support that people may need to stay well, recover, or manage their symptoms – to thrive in learning, work and life.

Employers have a ‘duty of care’. This means they must do all they reasonably can to support the mental health, safety, and well-being of their employees.

Course content

Session 1:

  • Mental Health First Aid and the action plan
  • The MHFAider® role
  • Self-care
  • What is mental health?
  • Helpful and unhelpful language
  • Useful models to support the role

Session 2:

  • What influences mental health?
  • What is anxiety?
  • Crisis first aid
  • Active listening and empathy
  • What are eating disorders?
  • What is self-harm?
  • What is substance misuse?

Session 3:

  • Applying the mental health action plan
  • What is depression?
  • What is suicide?
  • Crisis first aid continued
  • What is psychosis?

Session 4:

  • Recovery and lived experience
  • Boundaries in the MHFAider® role
  • Moving forward in the MHFAider® role
  • My MHFA action plan

Learning outcomes

As an MHFAider® you will be able to:

  • Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
  • Encourage a person to identify and access sources of professional help and other supports
  • Practise active listening and empathy
  • Have a conversation with improved mental health literacy around language and stigma
  • Discuss the MHFAider® role in depth, including boundaries and confidentiality
  • Practise self-care
  • Know how to use the MHFAider Support App®
  • Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England
Certificated by: MHFA England
Duration: 2 Days
Assessment: No formal assessment
Prerequisites: None
Validity of award: This certificate does not expire; however, refresher training is recommended every 3 years
Learner-to-trainer ratio: Maximum 16 learners per trainer
Delivery formats available: Face-to-face / Live online

Available dates

15/07/2024 - 16/07/2024
09:00 - 17:00
£294.00 inc. VAT
11 places remaining
Ouch Learning and Development - Wimborne
06/08/2024 - 07/08/2024
09:00 - 17:00
£294.00 inc. VAT
8 places remaining
Signpost - Hawthorn Room- Stockport - SK4 3LD
15/08/2024 - 16/08/2024
09:00 - 17:00
£294.00 inc. VAT
11 places remaining
Online Session
19/09/2024 - 20/09/2024
09:00 - 17:00
£294.00 inc. VAT
13 places remaining
Ouch Learning and Development - Wimborne
03/10/2024 - 04/10/2024
09:00 - 17:00
£294.00 inc. VAT
10 places remaining
Online Session
05/11/2024 - 06/11/2024
09:00 - 17:00
£294.00 inc. VAT
10 places remaining
Signpost - Hawthorn Room- Stockport - SK4 3LD
14/11/2024 - 15/11/2024
09:00 - 17:00
£294.00 inc. VAT
15 places remaining
Ouch Learning and Development - Wimborne
05/12/2024 - 06/12/2024
09:00 - 17:00
£294.00 inc. VAT
12 places remaining
Online Session

In-House and On-Site Training

Do you have a larger group of learners that require training? Would you like us to deliver training at your premises?

We offer customised onsite and in-house training solutions directly to your organisation’s employees across the United Kingdom, making it convenient for you to upskill your workforce at a time and place that suits your business best.

If you are interested in finding out how we can help your training needs, please get in touch.

Great Value for Money

Is it Time to Requalify?

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Please select the course you have previously completed, to see which course you need to take to renew your certificate

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