Client Stories

How The Compleat Food Group Boosted First Aid at Work Confidence Across a 700-Employee Manufacturing Site

Pork Farms, part of The Compleat Food Group, operates a busy food manufacturing site in the South West with around 700 employees. In a fast-moving production environment, reliable first aid cover across departments and shifts is essential. The business needed practical First Aid at Work training that would support compliance, maintain effective first aid cover and give employees the confidence to respond calmly when incidents happen.

Challenges

In food manufacturing, First Aid at Work training needs to be consistent across different teams, departments and shift patterns. For The Compleat Food Group, the priority was making sure enough trained first aiders were available and ready to respond to a wide range of workplace situations. The training needed to do more than meet a compliance requirement. It had to give employees practical knowledge they could apply in real situations, whether dealing with minor injuries or more serious incidents.

“It was important for us to ensure we had enough trained first aiders across all departments and shifts.” Ewelina Kokoszka – Training Manager

Solutions

The Compleat Food Group chose Ouch Learning & Development because the training suited the needs of the business and its workforce. Ouch provided professional First Aid at Work training with flexible scheduling, clear communication and practical delivery that helped employees stay engaged from planning through to completion. The First Aid at Work training sessions stood out because they were interactive, realistic and practical rather than theory-heavy. Employees were encouraged to take part, ask questions and practise the skills they may need in real workplace situations. The response from employees was consistently positive, with many saying afterwards that they felt better prepared to deal with an emergency.

Benefits

Stronger First Aid at Work Confidence Across the Site

First aiders now feel more confident in responding to incidents and better equipped to take action when required.

Practical Training Linked to Real Workplace Risks

The training helped employees connect first aid skills to the types of situations that can happen in a food manufacturing environment.

Calm, Prepared Workplace Response

Since completing the training, first aiders have responded to workplace situations where support was needed until further assistance was available.

A Stronger Safety Culture

The training has reinforced the importance of safety across the site and encouraged employees to take a more proactive approach to looking after themselves and others.

Need First Aid at Work training for your workplace?

Key metrics

700 Employees

Supported by first aid cover across a busy manufacturing site

Real Workplace Application

First aiders have applied their training calmly in workplace situations

Courses we’ve delivered for their employees:

First Aid at Work Courses

Asbestos Awareness (CAT A) Courses

Duty to Manage Asbestos Courses

“It was clear that people were engaged and gaining confidence.”

Client Stories

How The Compleat Food Group Boosted First Aid at Work Confidence Across a 700-Employee Manufacturing Site

Challenges

Solutions

Benefits

First Aid

Asbestos Safety

Health and Safety

Mental Health

Business Training

Fire Safety

Driver CPC

Manual Handling